JarvixMoney User Privacy Policy

1. Introduction

By accessing and utilizing the JarvixMoney platform, you acknowledge and agree to comply with the responsibilities and policies outlined herein. Your continued use of this platform subsequent to any modifications to these terms implies your acceptance of such modifications. This Statement pertains to Jarvix Asia Limited, hereinafter referred to as “JarvixMoney,” “we,” or “us,” and encompasses the platform and services offered by Jarvix Asia Limited. For the purposes of this Statement, the term “you” shall encompass applicants, customers, and borrowers utilizing our Buy Now Pay Later service. The provisions detailed in this Statement shall extend to all individuals whose personal data is processed, as described within the terms and conditions of the Buy Now Pay Later Agreement or any other agreement or arrangement established with the JarvixMoney platform on an ongoing basis. In situations where inconsistencies arise between this Statement and the pertinent agreement, this Statement shall take precedence concerning the protection of personal data belonging to the data subjects.

2. Definition of Data Protection Terms

Data is recorded information whether stored electronically, on a computer, or in acertain paper-based filing systems.

Personal data encompasses any information that pertains to an individual and from which the identity of that individual can be directly or indirectly determined.

3. Personal Information that We Collect

3.1. We collect information about you when you willingly provide your Personal Data either directly to us or via our platform, as well as during your interactions, communications, and engagements with us.

3.2. Personal Data which we may collect but are not limited to:

3.2.1. Your Personal Data such as Full Name, National identity card or passport, date of birth and gender;

3.2.2. Biometric information such as selfie, picture etc;

3.2.3. Contact information such as residential address, telephone number, email address;

3.2.4. Your billing payment information, including name of the credit/debit card holder, billing address and billing date;

3.2.5. Information about your device (device fingerprint and technical specifications);

3.2.6. Geolocation data based on your mobile, laptop or other electronic device;

3.2.7. Any other Personal Data that you have provided to JarvixMoney;

3.3. Other data that we collect may encompass evidence of income and financial particulars, as well as images, videos, and/or audio recordings acquired by us via online channels (websites, emails, applications, etc.) or offline mediums (events, surveys, telephone conversations, etc.).

3.4. When you access or visit our website(s), IT portal(s), and/or mobile application(s), certain information may be automatically collected and stored. This may include your internet protocol (IP) address used to establish connection, connection details like browser type and version, your operating system and platform, a unique identifier associated with the data you input into our system, login credentials, the complete URL clickstream to, through, and from our website(s), IT portal(s), and mobile application(s) (including timestamps), cookie identifiers, and your interactions on our website(s), IT portal(s), and mobile application(s), such as the pages visited, searches conducted, and, where applicable, the services utilized.

3.5. We may receive information about you from other sources and third parties, such as Third-party KYC platform, our business partners etc.

4. Purpose of Collection

4.1. Processing in order to provide JarvixMoney services

4.1.1. For the purposes of the provision of services by JarvixMoney, it is necessary for use to supply us with personal data for the opening or continuation of accounts and for the purposes of the establishment or continuation of Buy Now Pay Later services and related financial services or the processing of new or renewal applications or other services through JarvixMoney platform.

4.1.2. To prevent or investigate any instances of fraud, unlawful activities, omissions, or misconduct, irrespective of suspicion. This includes the handling and investigation of complaints.

4.1.3. To facilitate payment for products and services provided by us, our subsidiaries, or third parties on our behalf. This encompasses activities such as debt collection, credit card verification with third parties, and utilizing provided Personal Data for matching procedures against databases of known fraudulent transactions.

4.1.4. To determine the amounts of indebtedness owed to or by you.

4.1.5. To create and maintain credit scoring or risk related models.

4.1.6. To manage disciplinary, security, and quality assurance procedures, matters, and arrangements.

4.1.7. To generate statistics and conduct research for internal or statutory reporting, record-keeping requirements, and policy/process reviews.

4.1.8. To perform internal administrative, operational, and technological functions essential for the facilitation, administration, or management of your account with us.

4.1.9. To improve our services to you

4.2. Product Improvement

4.2.1. Engage in research, analysis, and development endeavors, encompassing data analytics, surveys, focus groups, profiling, and assessment of customer behavior to enhance our services and amenities for your advantage.

4.2.2. Conduct data analysis to improve products and test product enhancements, such as refining risk and fraud models.

4.2.3. Enable internal research activities and the formulation of statistical models.

4.3. Marketing Purpose

4.3.1. For marketing purposes with your explicit consent, we may send you news, information, materials, and updates regarding events, marketing campaigns, sales promotions, products, and services offered by us and/or our business partners, either directly or on our behalf. These communications may be delivered via postal mail, electronic transmission, and/or text messages to the addresses, email addresses, and phone numbers you have provided.

4.4. When and why do we share the information?

4.4.1. JarvixMoney works with a variety of third parties and service providers to help provide you with our Services and we may share personal information with them to support these efforts.

4.4.2. We may also share your information in the following circumstances;

4.4.2.1. to prevent, investigate, or act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.

4.4.2.2. to help us conduct marketing and/or advertising campaigns.

4.4.2.3. to conform to legal requirements, or to respond to lawful court orders, subpoenas, warrants, or other requests by public authorities (including to meet national security or law enforcement requirements).

4.4.2.4. to debt collection agencies in case, you have any outstanding lending amount

4.4.3. JarvixMoney is responsible for all onward transfers of personal information to third parties in accordance with the EU-U.S. Privacy Shield Framework, the Swiss-U.S. Privacy Shield Framework, and Canada ’s Personal Information Protection and Electronic Documents Act (PIPEDA).

5. For how long do we retain your personal information?

5.1. In general, we keep your personal information throughout your relationship with us. Thie means, we will keep your information as long as you maintain an account on our platform.

5.2. Once, you request to terminate your relationship with us, we generally will continue to store archived copies of your personal information for legitimate business purposes such as to defend a contractual claim or for audit purposes and to comply with the law, except when we receive a valid erasure request.

6. How do we keep your personal information secure?

6.1. We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other personal information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis.

6.2. We perform annual audits to ensure our handling of your credit card information aligns with industry guidelines. We partner with PCI DSS Level 1 compliant service providers, which is the highest level of compliance available, and our platform is audited annually.

6.3. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Enquiries

Jarvix Asia Limited

Suite 1618, 16/F, Jardine House,

1 Connaught Road, Central

Hong Kong

cs@jarvixasia.com